Resume
Professional History
Toronto Blue Jays, Support Staff
OCT 2022 - Present
- Anticipate Toronto Blue Jays home games at Roger Centre with coordination with operation managers and supervisors to run sports events successfully.
- Communicate with more than 40,000 Baseball fans, receive and act on any fan complaints with problem-solving approach with different parties.
- Represent Blue Jays support team in large-scale community and charity events for Jays Care, to serve 1,000+ guests for fundraising purpose.
Amorvita Inc., Marketing and Communications Intern
JAN 2023 - APR 2023
- Conducted new marketing campaigns with creating 3 industrial blog posts monthly, scheduling through Meta Business Suite and CRM tools.
- Design the 10th anniversary video with storyboards and scripts as the marketing materials for promotion.
Hong Kong Productivity Council, Project Officer
JUL 2021 - MAY 2022
- Examined project work for a large-scale Government funding programme of more than 10,000 applications and final reports within an established timeframe and budget. Assisted in conducting monthly seminars/webinars and promotional events to encourage enterprises in using technological solutions.
- Communicated with technical advisory team with proofread and completed applications.
MVI Systems Limited, Hong Kong, Marketing Manager
MAY 2017 - JUN 2021
- Supervised Taiwan and Hong Kong Marketing Team. Planned, developed and implemented more than 100 IPTV projects and mobile applications for B2B hospitality clients in APAC, including User Interface (UI), User Experience (UX) and prototype with HTML and CSS coding, Chatbot, and Figma/ Adobe XD with Zeplin.
- Monitored project progress and conducted research and testing, to proceed user acceptance test and end user training for projects in APAC.
- Led the team to plan, execute, and evaluate marketing events and materials such as overseas conferences. Assisted the company to be awarded as Asia’s Most Valuable Service Providers Award in 2020.
Educational History
George Brown College, Toronto, Canada
MAY 2022 - APR 2023
Postgraduate Certificate, Sport and Event Marketing
cGPA: 3.79/4
Award: CTC Sports Marketing Award 2023, Post-Secondary Scholarship for International Students 2022City University of Hong Kong, Hong Kong
SEP 2016 - AUG 2018
Bachelor’s Degree, Communication and Media Studies
Upper Second Class Honours
Volunteering
Toronto International Film Festival
SEP 2022
Site Designer
Languages
Native or multi-lingual proficiency
English, Cantonese, Mandarin
Elementary proficiency
Japanese, Spanish
Skills
Software
Microsoft Office, Adobe Illustrator, Adobe Photoshop, Adobe Premiere Pro, Adobe XD, Figma, Zeplin, HTML, CSS
Certificate & License
Driving License
Ontario G driving license